Client
Charter
- Completion
of projects in the agreeable fixed period of time.
- Reasonable
costs in terms of moneyvalue.
- Quality
is maintained interms of function.
- To
design projects/infrastructures which are Safe, Cost effective and Economical
in terms of design and structure.
- Payments
to Contractors is in accordance with the Conditions of Contract and guaranteed
systematic Cost Control.
- Supervision
is maintained at a high level of Standard to yield Quality Construction
Works in accordance with Specifications.
- All
defects to buildings shall be rectified good within 7 days from date of
complaint received.
- Action
shall be taken to clear fallen trees from road surface not in more than
12 hours after receiving complaint.
- If
landslide happened, action shall be taken in not more than 24 hours after
receiving complaint.
- Action
shall be taken to patch potholes on road pavement not more than 7 days
days after receiving complaint.
- Any
scheduled road closing shall be announced in massmedia at least 4 days
before it is done. Closing of roads for more than 30 days, it shall be
gazetted and announced in massmedia at least 4 days before proceeding the
works.
- Feedback
from JKR for roadside development application through Local Authority such
as Municipal Council and District Office shall be commented in not more
than 4 weeks after receiving it.
- All
road repairs shall be properly equipped with warning signboards.